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Frequently Asked Questions
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How many delivery attempts do you usually make?
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.

What do I do if the portal shows parcel delivered but I cant find it?
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.

How can I cancel my shipment?
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.

What do I do if the portal shows parcel delivered but I cant find it?
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.

How do I cancel my delivery
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.

How do I request a delivery hours window?
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We usually make 3 attempts to deliver packages. If all 3 attempts are unsuccessful, the package will be returned to the sender.